Returning your purchase

All instruments are sold with a week trial and full return. Should any instrument not be suitable then I accept a return with full refund (minus postage) within the first 7 days of receipt. All instruments must be returned without damage

Payments

All major Credit/Debit cards accepted, and bank transfers. Funds will need to clear before any instrument is sent.

Refund will be processed using the original purchase method.

guarantee

All instruments are sent fully adjusted and serviced. A further adjustment may sometimes be required if posted. Instruments are set up to UK standard and fully playable, should you wish to use a further service for a more specialised set-up then this is at your cost. This particularly applies to vintage instruments.

postage

Postage will be added based on size and destination:

 

UK/N.IRELAND

£20 FOR STANDARD FLUTES 

£35 FOR ALTO/BASS FLUTES

£15 FOR PICCOLOS

INTERNATIONAL 

£80 FOR STANDARD FLUTES

£125 FOR ALTO/BASS FLUTES 

£45 FOR PICCOLOS